Job description:
• Perform proactive monitoring of systems.
• Identify and solve integration problems and errors in real time.
• Analyze logs and obtain relevant information for problem resolution.
• Collaborate with other technical teams to resolve complex issues and ensure system stability.
• Maintain clear and effective communication with internal users and customers to understand and address their support needs.
• Document the problems and solutions found, as well as keep the support team's knowledge base updated.
Technical requirements: SQL, Prometheus, Grafana.
We offer:
- Immediate incorporation under dependency relationship
- Medical coverage for you and your family group
- Training in recognized educational institutions
- 1 additional week of vacation
- Free birthday day
- 3 days FK{free}
If you are passionate about the IT world
we want to meet you.